# Help Center **URL:** https://community.sowcodevelops.com/c/help-center/6.md [Latest](https://community.sowcodevelops.com/latest.md) · [Categories](https://community.sowcodevelops.com/categories.md) · [Tags](https://community.sowcodevelops.com/tags.md) --- ## [About the Help Center category](https://community.sowcodevelops.com/t/about-the-help-center-category/14)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 27, 2020, 2:24pm UTC](https://community.sowcodevelops.com/t/about-the-help-center-category/14 "2020-06-27T14:24:00Z")
Documentation from SowCo Develops about our products and services. --- ## [What content does SowCo Develops post on Pinterest, and what are your themes?](https://community.sowcodevelops.com/t/what-content-does-sowco-develops-post-on-pinterest-and-what-are-your-themes/57)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 27, 2024, 6:52am UTC](https://community.sowcodevelops.com/t/what-content-does-sowco-develops-post-on-pinterest-and-what-are-your-themes/57 "2024-06-27T06:52:32Z")
Pinterest’s visual discovery engine makes it a good fit to highlight the aesthetic of SowCo Develops. While we specialize in delivering top-notch administrative services to businesses of all sizes, provisioned in all of … --- ## [System Maintenance Window](https://community.sowcodevelops.com/t/system-maintenance-window/39)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 13, 2020, 8:41pm UTC](https://community.sowcodevelops.com/t/system-maintenance-window/39 "2020-07-13T20:41:52Z")
New maintenance updates to our system are automatically installed weekly during a four-hour window every Sunday starting from 2 A.M. If you are experiencing slow performance on Sunday from 2 A.M. to 6 A.M., it is likely… --- ## [Why are your offerings so eclectically varied?](https://community.sowcodevelops.com/t/why-are-your-offerings-so-eclectically-varied/48)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 1:26am UTC](https://community.sowcodevelops.com/t/why-are-your-offerings-so-eclectically-varied/48 "2024-06-13T01:26:00Z")
First, note that, when our services are reckoned collectively, the overarching skill-set and harmoniously unifying characteristics involve administration, organization, and infrastructure. Hence, contrary to possible app… --- ## [What is included in Budding Artist Services and Management?](https://community.sowcodevelops.com/t/what-is-included-in-budding-artist-services-and-management/56)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 3:35am UTC](https://community.sowcodevelops.com/t/what-is-included-in-budding-artist-services-and-management/56 "2024-06-13T03:35:42Z")
This, our newest product offering, includes recording, mixing, and mastering, publishing, distribution, promotion, web site development, social media profile development, accounting and royalties management, tour schedul… --- ## [What is included in Administrative Services for Nonprofits?](https://community.sowcodevelops.com/t/what-is-included-in-administrative-services-for-nonprofits/55)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 3:33am UTC](https://community.sowcodevelops.com/t/what-is-included-in-administrative-services-for-nonprofits/55 "2024-06-13T03:33:18Z")
This is a comprehensive solution for nonprofit back-office operations. Services are everyday administrative tasks (i.e., what the employee normally does on a day-to-day basis), optimized and streamlined administrative sy… --- ## [What is included in Technical Management Services for Small Business?](https://community.sowcodevelops.com/t/what-is-included-in-technical-management-services-for-small-business/54)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 3:27am UTC](https://community.sowcodevelops.com/t/what-is-included-in-technical-management-services-for-small-business/54 "2024-06-13T03:27:19Z")
This has to do with the technical infrastructure of the small business. It includes implementation and management of human resource systems, internal and external customer-facing communication platforms, project manageme… --- ## [What services are included in Records Management Systems development?](https://community.sowcodevelops.com/t/what-services-are-included-in-records-management-systems-development/18)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 8, 2020, 11:09pm UTC](https://community.sowcodevelops.com/t/what-services-are-included-in-records-management-systems-development/18 "2020-07-08T23:09:34Z")
Relational database design, setup, and management; relational database querying, database performance tuning and troubleshooting; analysis and management of complex data sets and reporting; data integrity checking and re… --- ## [Who are your customers and what are your products?](https://community.sowcodevelops.com/t/who-are-your-customers-and-what-are-your-products/19)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 8, 2020, 11:10pm UTC](https://community.sowcodevelops.com/t/who-are-your-customers-and-what-are-your-products/19 "2020-07-08T23:10:29Z")
We have targeted complementary offerings to the diversified groups of enterprise business, small ventures, nonprofits, and artists. First, we offer contract services for enterprise corporations. Clients are particularly … --- ## [How much do your products cost?](https://community.sowcodevelops.com/t/how-much-do-your-products-cost/21)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 8, 2020, 11:11pm UTC](https://community.sowcodevelops.com/t/how-much-do-your-products-cost/21 "2020-07-08T23:11:47Z")
Our information system contract services for our corporate enterprise-level clients are charged at market rate, typically ranging from $50-$80 per hour or $50,000 to $160,000 per year. Our proprietary software with suppo… --- ## [How long are your contracts for your corporate contracting services?](https://community.sowcodevelops.com/t/how-long-are-your-contracts-for-your-corporate-contracting-services/23)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 8, 2020, 11:23pm UTC](https://community.sowcodevelops.com/t/how-long-are-your-contracts-for-your-corporate-contracting-services/23 "2020-07-08T23:23:17Z")
Typically, our contracts for corporations range from three to five years. If you require relational database design, setup, and management, data analysis and reporting, standard operating procedure development, and tech… --- ## [What does OHR stand for?](https://community.sowcodevelops.com/t/what-does-ohr-stand-for/36)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 9, 2020, 12:30am UTC](https://community.sowcodevelops.com/t/what-does-ohr-stand-for/36 "2020-07-09T00:30:28Z")
OHR is the Original Homeschool Records, a homeschool records management application --- ## [I have been an OHR customer for several months, and I’m not 100% satisfied with the service. May I have a refund?](https://community.sowcodevelops.com/t/i-have-been-an-ohr-customer-for-several-months-and-i-m-not-100-satisfied-with-the-service-may-i-have-a-refund/53)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 2:39am UTC](https://community.sowcodevelops.com/t/i-have-been-an-ohr-customer-for-several-months-and-i-m-not-100-satisfied-with-the-service-may-i-have-a-refund/53 "2024-06-13T02:39:59Z")
Yes, we offer a 100% money-back guarantee for up to one year after your purchase if you are not completely satisfied with OHR. No questions asked! Please note that once your account is closed and your refund is processed… --- ## [I am an OHR customer, and there are a few items that you provide for me through your team that are not in the system. Any chance that they may be implemented into OHR?](https://community.sowcodevelops.com/t/i-am-an-ohr-customer-and-there-are-a-few-items-that-you-provide-for-me-through-your-team-that-are-not-in-the-system-any-chance-that-they-may-be-implemented-into-ohr/33)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 9, 2020, 12:24am UTC](https://community.sowcodevelops.com/t/i-am-an-ohr-customer-and-there-are-a-few-items-that-you-provide-for-me-through-your-team-that-are-not-in-the-system-any-chance-that-they-may-be-implemented-into-ohr/33 "2020-07-09T00:24:02Z")
Yes, if there is sufficient demand among our customers for the same report or data, then we will implement these options as a standard feature in OHR. OHR will only improve over time. As our customer base grows, so will… --- ## [I have a large task to perform on several OHR records. Is there an easy way to do what I need?](https://community.sowcodevelops.com/t/i-have-a-large-task-to-perform-on-several-ohr-records-is-there-an-easy-way-to-do-what-i-need/32)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 9, 2020, 12:23am UTC](https://community.sowcodevelops.com/t/i-have-a-large-task-to-perform-on-several-ohr-records-is-there-an-easy-way-to-do-what-i-need/32 "2020-07-09T00:23:16Z")
If the task that you need isn’t already available in the system for bulk records, contact us. We will work out a way to get it done for you. Support such as this is included with your annual subscription. --- ## [What about a refund for OHR?](https://community.sowcodevelops.com/t/what-about-a-refund-for-ohr/52)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 2:30am UTC](https://community.sowcodevelops.com/t/what-about-a-refund-for-ohr/52 "2024-06-13T02:30:44Z")
Request your refund by 14 days after your purchase or renewal. No questions asked! --- ## [There are other companies that offer their homeschool records software for free. Why do you charge a yearly subscription fee?](https://community.sowcodevelops.com/t/there-are-other-companies-that-offer-their-homeschool-records-software-for-free-why-do-you-charge-a-yearly-subscription-fee/31)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 9, 2020, 12:22am UTC](https://community.sowcodevelops.com/t/there-are-other-companies-that-offer-their-homeschool-records-software-for-free-why-do-you-charge-a-yearly-subscription-fee/31 "2020-07-09T00:22:08Z")
In order to provide you with a world-class service and reliable support, we must charge a small fee for the application and support service. This fee allows us to sustain our operations and develop innovative tools to st… --- ## [Why are your OHR login standards so stringent?](https://community.sowcodevelops.com/t/why-are-your-ohr-login-standards-so-stringent/51)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 2:21am UTC](https://community.sowcodevelops.com/t/why-are-your-ohr-login-standards-so-stringent/51 "2024-06-13T02:21:38Z")
We require a certain level of technical expertise from our users to ensure the security and integrity of our product. Stringent login standards are in place to protect three key groups: you, the consumer; our entire user… --- ## [Does OHR have a mobile application available for download on my mobile device?](https://community.sowcodevelops.com/t/does-ohr-have-a-mobile-application-available-for-download-on-my-mobile-device/30)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 9, 2020, 12:21am UTC](https://community.sowcodevelops.com/t/does-ohr-have-a-mobile-application-available-for-download-on-my-mobile-device/30 "2020-07-09T00:21:31Z")
Currently, we do not have a mobile app available. However, the development of a mobile app is in our pipeline. We aim to ensure that our primary OHR application, designed for web browsers, is robust and that our existing… --- ## [I am an OHR user. Can I switch to another software provider for my homeschool records or keep my data even after I cancel my subscription?](https://community.sowcodevelops.com/t/i-am-an-ohr-user-can-i-switch-to-another-software-provider-for-my-homeschool-records-or-keep-my-data-even-after-i-cancel-my-subscription/29)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 9, 2020, 12:18am UTC](https://community.sowcodevelops.com/t/i-am-an-ohr-user-can-i-switch-to-another-software-provider-for-my-homeschool-records-or-keep-my-data-even-after-i-cancel-my-subscription/29 "2020-07-09T00:18:25Z")
Yes, your data always belongs to you. You can back up all your OHR data directly from your web browser or contact us to extract it for you, allowing you to migrate the data to your new provider or securely store it on yo… --- ## [What is the OHR platform?](https://community.sowcodevelops.com/t/what-is-the-ohr-platform/28)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 9, 2020, 12:17am UTC](https://community.sowcodevelops.com/t/what-is-the-ohr-platform/28 "2020-07-09T00:17:36Z")
OHR is a cloud-based solution hosted on our servers. You can access it via your preferred internet browser on your personal computer, tablet, or mobile device. --- ## [What if your cookie cutter product doesn’t meet my need exactly, but it almost does? May it be modified to fit my needs?](https://community.sowcodevelops.com/t/what-if-your-cookie-cutter-product-doesn-t-meet-my-need-exactly-but-it-almost-does-may-it-be-modified-to-fit-my-needs/50)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 1:57am UTC](https://community.sowcodevelops.com/t/what-if-your-cookie-cutter-product-doesn-t-meet-my-need-exactly-but-it-almost-does-may-it-be-modified-to-fit-my-needs/50 "2024-06-13T01:57:33Z")
Yes, we customize according to the needs of our clients. We can mix and match any of our services providing we can offer you a solution that matches our strengths and benefits you so that the outcome is mutually benefici… --- ## [I have been following SowCo Develops for some time now, and I don’t recall seeing your Budding Artist offering until recently. Is this a new service?](https://community.sowcodevelops.com/t/i-have-been-following-sowco-develops-for-some-time-now-and-i-don-t-recall-seeing-your-budding-artist-offering-until-recently-is-this-a-new-service/49)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 13, 2024, 1:52am UTC](https://community.sowcodevelops.com/t/i-have-been-following-sowco-develops-for-some-time-now-and-i-don-t-recall-seeing-your-budding-artist-offering-until-recently-is-this-a-new-service/49 "2024-06-13T01:52:17Z")
Yes, in 2023 we expanded our administrative service offering leveraging the multimedia strengths of two of our principal members, father and son, Shane and Scott Sowers. Shane is a published author and musician and estab… --- ## [Your target customers are diverse. Why is this?](https://community.sowcodevelops.com/t/your-target-customers-are-diverse-why-is-this/20)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 8, 2020, 11:11pm UTC](https://community.sowcodevelops.com/t/your-target-customers-are-diverse-why-is-this/20 "2020-07-08T23:11:19Z")
Our diversity in our customer base is our strength. By providing services to both large enterprise-level corporations and smaller entities such as small businesses, nonprofits, and individuals, we perpetuate our learning… --- ## [Why do you offer admin services to nonprofits when you are primarily an RMS developer?](https://community.sowcodevelops.com/t/why-do-you-offer-admin-services-to-nonprofits-when-you-are-primarily-an-rms-developer/25)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 8, 2020, 11:26pm UTC](https://community.sowcodevelops.com/t/why-do-you-offer-admin-services-to-nonprofits-when-you-are-primarily-an-rms-developer/25 "2020-07-08T23:26:33Z")
First, much of our work in RMS development intersects with our temporary administrative service and conveniently complements it. Records management systems are a key part of the overarching task of analyzing and optimiz… --- ## [I think that I may need your administrative services for nonprofits, but I still need a better understanding of the service. Can you explain it further?](https://community.sowcodevelops.com/t/i-think-that-i-may-need-your-administrative-services-for-nonprofits-but-i-still-need-a-better-understanding-of-the-service-can-you-explain-it-further/26)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 9, 2020, 12:10am UTC](https://community.sowcodevelops.com/t/i-think-that-i-may-need-your-administrative-services-for-nonprofits-but-i-still-need-a-better-understanding-of-the-service-can-you-explain-it-further/26 "2020-07-09T00:10:00Z")
Yes. In summary, our deliverable is simplification and automation of administrative systems. Maybe an outline will help, as our service can be described in five steps: (1) analysis and identification, (2) reporting and… --- ## [What is an RMS?](https://community.sowcodevelops.com/t/what-is-an-rms/35)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 9, 2020, 12:27am UTC](https://community.sowcodevelops.com/t/what-is-an-rms/35 "2020-07-09T00:27:59Z")
An RMS is a Records Management System. --- ## [I am a small business in need of records management systems development. What if your consulting cost does not fit my budget?](https://community.sowcodevelops.com/t/i-am-a-small-business-in-need-of-records-management-systems-development-what-if-your-consulting-cost-does-not-fit-my-budget/24)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 8, 2020, 11:25pm UTC](https://community.sowcodevelops.com/t/i-am-a-small-business-in-need-of-records-management-systems-development-what-if-your-consulting-cost-does-not-fit-my-budget/24 "2020-07-08T23:25:06Z")
Contact us to discuss possible options. Depending on the complexity of your system, we may be able to work out a monthly retainer fee that you can afford. --- ## [What is a records management system?](https://community.sowcodevelops.com/t/what-is-a-records-management-system/17)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [July 8, 2020, 11:00pm UTC](https://community.sowcodevelops.com/t/what-is-a-records-management-system/17 "2020-07-08T23:00:36Z")
A records management system is defined by Techopedia as “the management of records for an organization throughout the records life-cycle.” It is an information system as defined by Britannica and Wikipedia. Examples of… --- ## [About SowCo Develops supported browsers](https://community.sowcodevelops.com/t/about-sowco-develops-supported-browsers/15)
**Author:** [@sowcodevelops](https://community.sowcodevelops.com/u/sowcodevelops)\ **Replies:** 0\ **Last updated:** [June 27, 2020, 2:29pm UTC](https://community.sowcodevelops.com/t/about-sowco-develops-supported-browsers/15 "2020-06-27T14:29:29Z")
We officially support versions of the following browsers from the past year on sowcodevelops.com: Edge (https://microsoft.com/edge) Safari (https://www.apple.com/safari) Chrome (https://www.google.com/chrome) Firefox… [Next page](https://community.sowcodevelops.com/c/help-center/6.md?page=1)